Loop - Notice history

Under maintenance

Loop - Under maintenance

100% - uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
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Notice history

May 2025

Scheduled Maintenance
  • Completed
    May 19, 2025 at 12:19 PM
    Completed
    May 19, 2025 at 12:19 PM

    This scheduled maintenance has been completed.

    We recommend closing any Loop browser windows you have open and reconnecting.

  • In progress
    May 19, 2025 at 12:00 PM
    In progress
    May 19, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    May 19, 2025 at 12:00 PM
    Planned
    May 19, 2025 at 12:00 PM

    We’ll be performing scheduled infrastructure maintenance to keep things running smoothly.

    Some services may be temporarily unavailable during this time.

Apr 2025

Deletion of Line Items
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The resolution for this issue will be rolled out between 4pm and 4:30pm. There will be no disruption to Loop for this resolution.

    Thanks for your patience as we worked through this.

  • Identified
    Identified

    We wanted to inform you that following the release of our latest software update, we have identified a bug affecting the deletion of line items within estimates.

    Our team is actively working on a fix, and we will be releasing an update tonight to resolve this issue (timing to be advised). We appreciate your patience and understanding as we work to ensure a seamless experience.

    If you have any questions or require assistance in the meantime, please don’t hesitate to reach out to our support team at support@looplogics.com

Loop - Estimate Error
  • Resolved
    Resolved

    We are pleased to advise that this issue has now been resolved.

    We thank you for your patience as we worked through this resolution.

  • Update
    Update

    The fix for this is being progressively rolled out to each customer, with no interruption to services.

    Next update at 10:30am

  • Update
    Update

    The fix for this is being progressively rolled out to each customer, with no interruption to services.

    Next update at 9:30am

  • Update
    Update

    The fix for this is being progressively rolled out to each customer, with no interruption to services.

    Next update at 9:00am

  • Identified
    Identified

    We have identified the root cause of the error and we are in the process of resolving.

    Next update at 8:45am AEST

  • Investigating
    Investigating

    We are currently investigating an incident relating to creation of estimates, with an error relating to margin being null.

    This is being investigated as a matter of critical priority and we will advise once this issue is resolved.

Scheduled Maintenance - Loop - 14th April 2025
  • Completed
    April 14, 2025 at 12:18 PM
    Completed
    April 14, 2025 at 12:18 PM

    Thanks for your patience, Loop is now up and running!

    Don't forget to close your browser and reopen Loop again to ensure the update fully applies to your connection!

  • In progress
    April 14, 2025 at 11:00 AM
    In progress
    April 14, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    April 14, 2025 at 11:00 AM
    Planned
    April 14, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to keep things running smoothly and implement some new features.

    Loop will be temporarily unavailable during this time.

Mar 2025

Loop Maintenance
  • Completed
    March 20, 2025 at 9:00 AM
    Completed
    March 20, 2025 at 9:00 AM
    Maintenance has completed successfully
  • In progress
    March 20, 2025 at 8:00 AM
    In progress
    March 20, 2025 at 8:00 AM
    Maintenance is now in progress
  • Planned
    March 20, 2025 at 8:00 AM
    Planned
    March 20, 2025 at 8:00 AM

    Loop will be unavailable during the outage window to roll out v1.0.27

Mar 2025 to May 2025

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