Loop - Notice history

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Loop - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Notice history

Oct 2025

Scheduled Maintenance
  • Completed
    October 27, 2025 at 1:05 PM
    Completed
    October 27, 2025 at 1:05 PM

    Maintenance has completed successfully.

    Please ensure that you close any open Loop browsers and re-open to ensure you get the latest version.

  • In progress
    October 27, 2025 at 12:00 PM
    In progress
    October 27, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    October 27, 2025 at 12:00 PM
    Planned
    October 27, 2025 at 12:00 PM

    We’ll be performing scheduled maintenance to update Loop with some new features and to keep things running smoothly.

    Loop services will be unavailable during this time.

Scheduled Maintenance
  • Planned
    October 23, 2025 at 11:00 AM
    Planned
    October 23, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to update Loop with some new features and to keep things running smoothly.

    Loop services will be unavailable during this time.

  • Update
    October 23, 2025 at 1:48 AM
    Update
    October 23, 2025 at 1:48 AM

    Maintenance has been cancelled. An update to follow shortly.

  • Completed
    October 23, 2025 at 1:43 AM
    Completed
    October 23, 2025 at 1:43 AM

    Maintenance has been cancelled

Issues with some connected services in Loop
  • Resolved
    Resolved

    This incident has been resolved by Xero. Thanks for your patience

  • Update
    Update

    We have been advised by Xero that they are still experiencing issues in relation to last night's AWS outage. This is impacting the connection from Loop to Xero and will mean that invoicing is not able to sync to and from Xero at this time.

    We will update you when the issue with Xero has been resolved.

  • Monitoring
    Monitoring

    AWS Services seem to be recovering, and we can see that these connected components within Loop are working again.

    We will continue to monitor these services and provide any relevant updates.

  • Investigating
    Investigating

    The issue with Amazon Web Services is still impacting some connected services within Loop, including the ability to view forms and send emails.

    We are investigating further and will provide updates as we have them.

    Thanks for your patience.

  • Resolved
    Resolved

    AWS Services are returning to normal and we are seeing connected components recovering within Loop.

    Thanks for your patience and understanding.

  • Investigating
    Investigating

    Amazon Web Services (AWS) are currently experiencing issues with some services.

    This is impacting some services within Loop due to connected services being impacted.

    We will advise once services are restored to normal.

    We thank you for your patience and understanding.

Scheduled Maintenance
  • Completed
    October 02, 2025 at 11:40 AM
    Completed
    October 02, 2025 at 11:40 AM

    Maintenance has completed successfully.

    Please close your Loop browser and reopen to ensure you have the latest updates.

  • In progress
    October 02, 2025 at 11:00 AM
    In progress
    October 02, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    October 02, 2025 at 11:00 AM
    Planned
    October 02, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to keep things running smoothly.

    Loop services will be temporarily unavailable during this time.

    Please ensure you close out of Loop and connect back in after the maintenance.

Sep 2025

Scheduled Maintenance
  • Completed
    September 25, 2025 at 11:50 AM
    Completed
    September 25, 2025 at 11:50 AM

    Maintenance has completed successfully.

    Please ensure you close Loop and reopen to ensure you get the latest update.

  • In progress
    September 25, 2025 at 11:00 AM
    In progress
    September 25, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    September 25, 2025 at 11:00 AM
    Planned
    September 25, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to keep things running smoothly.

    Loop services will be temporarily unavailable during this time.

Scheduled Maintenance
  • Completed
    September 11, 2025 at 11:45 AM
    Completed
    September 11, 2025 at 11:45 AM

    Maintenance has completed successfully.

    Please ensure you close any open Loop windows and reopen to ensure you get the latest update.

  • In progress
    September 11, 2025 at 11:00 AM
    In progress
    September 11, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    September 11, 2025 at 11:00 AM
    Planned
    September 11, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to keep things running smoothly.

    Loop services will be temporarily unavailable during this time.

Scheduled Maintenance
  • Completed
    September 03, 2025 at 12:23 PM
    Completed
    September 03, 2025 at 12:23 PM

    Maintenance has completed successfully.

    Please ensure you close any open Loop browser windows and reopen to ensure you have the latest version.

  • In progress
    September 03, 2025 at 11:00 AM
    In progress
    September 03, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    September 03, 2025 at 11:00 AM
    Planned
    September 03, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to update Loop with some new features and to keep things running smoothly.

    Loop services will be unavailable during this time.

Aug 2025

Scheduled Maintenance - Loop
  • Completed
    August 06, 2025 at 11:49 AM
    Completed
    August 06, 2025 at 11:49 AM
    Maintenance has completed successfully.
  • In progress
    August 06, 2025 at 11:00 AM
    In progress
    August 06, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    August 06, 2025 at 11:00 AM
    Planned
    August 06, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to update Loop and to keep things running smoothly.

    Loop services will be unavailable during this time.

Aug 2025 to Oct 2025

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