Loop - Notice history

Under maintenance

Loop - Under maintenance

100% - uptime
Apr 2025 · 100.0%May · 100.0%Jun · 100.0%

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Apr 2025
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Notice history

Jun 2025

Scheduled Maintenance - Loop
  • Completed
    June 24, 2025 at 12:30 PM
    Completed
    June 24, 2025 at 12:30 PM
    Maintenance has completed successfully.
  • In progress
    June 24, 2025 at 11:00 AM
    In progress
    June 24, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    June 24, 2025 at 11:00 AM
    Planned
    June 24, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to keep things running smoothly.

    Loop services will be temporarily unavailable during this time.

    Once the outage is complete, please close any Loop browser windows that you may have had open before the update and reconnect to Loop to ensure you have the latest version.

May 2025

Scheduled Maintenance
  • Completed
    May 19, 2025 at 12:19 PM
    Completed
    May 19, 2025 at 12:19 PM

    This scheduled maintenance has been completed.

    We recommend closing any Loop browser windows you have open and reconnecting.

  • In progress
    May 19, 2025 at 12:00 PM
    In progress
    May 19, 2025 at 12:00 PM
    Maintenance is now in progress
  • Planned
    May 19, 2025 at 12:00 PM
    Planned
    May 19, 2025 at 12:00 PM

    We’ll be performing scheduled infrastructure maintenance to keep things running smoothly.

    Some services may be temporarily unavailable during this time.

Apr 2025

Deletion of Line Items
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The resolution for this issue will be rolled out between 4pm and 4:30pm. There will be no disruption to Loop for this resolution.

    Thanks for your patience as we worked through this.

  • Identified
    Identified

    We wanted to inform you that following the release of our latest software update, we have identified a bug affecting the deletion of line items within estimates.

    Our team is actively working on a fix, and we will be releasing an update tonight to resolve this issue (timing to be advised). We appreciate your patience and understanding as we work to ensure a seamless experience.

    If you have any questions or require assistance in the meantime, please don’t hesitate to reach out to our support team at support@looplogics.com

Loop - Estimate Error
  • Resolved
    Resolved

    We are pleased to advise that this issue has now been resolved.

    We thank you for your patience as we worked through this resolution.

  • Update
    Update

    The fix for this is being progressively rolled out to each customer, with no interruption to services.

    Next update at 10:30am

  • Update
    Update

    The fix for this is being progressively rolled out to each customer, with no interruption to services.

    Next update at 9:30am

  • Update
    Update

    The fix for this is being progressively rolled out to each customer, with no interruption to services.

    Next update at 9:00am

  • Identified
    Identified

    We have identified the root cause of the error and we are in the process of resolving.

    Next update at 8:45am AEST

  • Investigating
    Investigating

    We are currently investigating an incident relating to creation of estimates, with an error relating to margin being null.

    This is being investigated as a matter of critical priority and we will advise once this issue is resolved.

Scheduled Maintenance - Loop - 14th April 2025
  • Completed
    April 14, 2025 at 12:18 PM
    Completed
    April 14, 2025 at 12:18 PM

    Thanks for your patience, Loop is now up and running!

    Don't forget to close your browser and reopen Loop again to ensure the update fully applies to your connection!

  • In progress
    April 14, 2025 at 11:00 AM
    In progress
    April 14, 2025 at 11:00 AM
    Maintenance is now in progress
  • Planned
    April 14, 2025 at 11:00 AM
    Planned
    April 14, 2025 at 11:00 AM

    We’ll be performing scheduled maintenance to keep things running smoothly and implement some new features.

    Loop will be temporarily unavailable during this time.

Apr 2025 to Jun 2025

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